Thank you for choosing ICE COOL series product. This warranty certificate is enacted to protect customers’ rights for providing comprehensive after-sales service by Nan Ya Plastics Corporation. Please read the following content detailed.

Warranty Condition

Our company guarantees those who apply ICE COOL window film can replace a new series product if it occurs fracture, discolor, shedding, or deformation situation within the warranty period.

Warranty Period (Warranty content is mainly with the warranty card every customer gets.)

6 years of warranty period for car

10 years of warranty period for building

To protect customers’ rights, make sure the window film you get have NAN YA watermark.

Our company cannot provide aforementioned warranty and maintenance service as the following circumstances:

The one who does not have warranty card cannot enjoy the warranty service.
Accidents caused by natural disaster are usually considered acts of God.
Improper use and maintenance procedure of this product.
Error occurs by non-approved dealers.
Accident caused by human negligence should be replaced from dealers. Request additional flat cost.
Our company holds final determination toward damage assessment.

Correct Maintenance Procedure of Car Window Film

Do not use window lifter within 5 days of window film installation.
Do not rinse window film and car window within 7-10 days of window film installation.
Do not use rear window defogger within 20 days of window film installation.
Occurring water vapor as misty appearance is a normal phenomenon after window film installation. Do not shove by hands. Waiting for 14 days in summer and 28 days in winter, the water vapor will evaporate and renew its original color.
Use wet towel, sponge, or soft materials for regular maintenance. Collocate with normal detergent or alcohol. Do not use scouring pad, thick and stiff products, and strongly corrosion liquid.
NAN YA watermark on the window film can be removed slightly by alcohol.
Do not use suction pad in the car window or related suction decoration in the window film.

Correct Maintenance Procedure of Building Saving Film

Occurring water vapor as misty appearance is a normal phenomenon after window film installation. Do not shove by hands. Waiting for 14 days in summer and 28 days in winter, the water vapor will evaporate and renew its original color.
Use wet towel, sponge, or soft materials for regular maintenance. Collocate with normal detergent or alcohol. Do not use scouring pad, thick and stiff products, and strongly corrosion liquid.
NAN YA watermark of window film can be removed slightly by alcohol.
Do not use suction pad in the car window or related suction decoration in the window film.

Important Notice

Out company has the right to modify, explain, and illustrate the aforementioned warranty policy. The aforementioned warranty policy can be replaced by any other warranty services either explicitly or implicitly, including but not limited to the vendibility of specific goods, or applicability of implicitly warranty. Our company assumes no responsibility causing by concomitance, indirect, special or consequential damages, damage to property and person for violating warranty policy even if we have informed this damage occurs and any amendments thereto. Any dealers, agents, or employees cannot amend or prolong the warranty period and requirements without authorization.